Our commitment

A crucial part of our commitment is our six-steps approach to guarantee to our customers the best possible quality.

PRODUCTION AUDIT

As soon as order is placed, TÜV Nord China is commissioned to check the ordered goods during and after production;

 

PRODUCT TEST

Extensive samples of your specific production batch are selected and checked for compliance against applicable standards;

 

GOODS INSPECTION AND SEALING

After the final inspection, the boxes of your production batch are sealed by TÜV Nord, re-counted and loaded on truck under their supervision;

 

POST-CUSTOMS CHECK AT DEPARTURE

After passing the customs and before being loaded on the plane, goods in the bonded warehouse are checked again for integrity and quantity by the employee of the airline contracted by EthicTrade;

 

POST-CUSTOMS CHECK AT ARRIVAL

Customs clearance is handled by a customs agent on our behalf, with whom we always deposit in advance sales tax and customs duties: for this reason, the process for our goods only took a few hours. Goods are then re-counted again and checked for integrity;

 

CUSTOMER CHECK

After customs clearance, we deliver the goods to you and payment is required only after leaving you enough time to perform your own checks.